Privacy Policy
Free Will Experience - Privacy Policy
Last updated: March 25th, 2026.
This Privacy Policy explains how Freewillexperience.com, trading as Free Will Experience, collects, uses, stores, shares, and protects your personal data when you visit www.freewillexperience.com, purchase a product, subscribe to our emails, complete a form, attend an event, or otherwise interact with our website and services.
By using this website, you acknowledge that you have read this Privacy Policy.
By visiting this Website or purchasing our services or/and our products, you declare that you have read, understood, and accepted the following documents;
- Free Will Experience Company's Privacy Policy (this page)
- Free Will Experience Company's Terms & Conditions.
Your privacy is important to us.
Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data and how we treat it.
This Privacy Policy also tells you how to access and update your personal data and choose how it is used.
This Privacy Policy covers our online and offline data collection activities, including personal data that we collect through various channels, such as websites, applications, third-party social networks, our registration forms (online and paper), and events.
This Notice is subject to change from time to time.
1. Data Controller
The data controller is:
Free Will Experience
Trading name: Free Will Experience
Registered address: 75, Avenue Parmentier - 75011 Paris, France
Registration number: 819 561 713
Email: support(at)freewillexperience.com
2. Personal Data We May Collect
Depending on how you interact with us, we may collect the following categories of personal data:
- first name and last name
- email address
- billing address
- shipping address, where applicable
- phone number, where applicable
- account login details
- purchase and order history
- payment status and transaction details
- IP address
- browser type and device information
- website usage data
- email subscription and marketing preferences
- customer support messages
- webinar or event registration details
- testimonials, reviews, comments, or other user-submitted content
We do not intentionally collect sensitive health data through normal website use. If you voluntarily send us sensitive or personal information by email or message, we recommend sharing only what is strictly necessary.
3. How We Collect Data
We collect personal data:
- directly from you when you fill in a form, create an account, place an order, contact us, subscribe to our emails, or participate in an event
- automatically through cookies and similar technologies when you browse the website
- through service providers involved in payment, email delivery, analytics, hosting, checkout, or customer support
- through third-party platforms where you interact with us, depending on your privacy settings with those platforms
4. How We Use Your Data
We may use your data for the following purposes:
- to provide access to the website and your account
- to process orders, payments, and delivery of products or services
- to send transactional emails such as receipts, confirmations, account notices, and access information
- to provide customer support
- to improve website performance, user experience, and analytics
- to maintain website security and prevent fraud or misuse
- to send newsletters, updates, and marketing emails where permitted
- to comply with legal, tax, accounting, and regulatory obligations
5. Legal Bases for Processing
Depending on the context, we process your personal data on one or more of the following legal bases:
- performance of a contract
- legal obligation
- legitimate interests
- your consent, where required
6. Email Marketing
If you subscribe to our newsletter or otherwise opt in to receive marketing communications, we may send you emails about new content, offers, products, services, and events.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at [Support Email].
Please note that even if you opt out of marketing emails, we may still send you transactional or administrative messages related to your purchases, account, or support requests.
7. Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve functionality, and, where applicable, support advertising or remarketing activities.
Some cookies are necessary for the functioning of the website. Others may require your consent.
You can manage cookies through your browser settings and, where available, through our cookie consent tool.
8. Sharing of Personal Data
We may share your personal data only where reasonably necessary with:
- website hosting and platform providers
- checkout and payment processors
- email marketing providers
- analytics providers
- webinar or event platforms
- customer support tools
- legal, tax, accounting, or compliance advisors
- public authorities or regulators where required by law
We do not sell your personal data.
9. International Transfers
Some of our service providers may process personal data outside the European Economic Area, including in the United States.
Where this occurs, we rely on appropriate safeguards required under applicable data protection law.
10. Data Retention
We keep personal data only for as long as necessary for the purposes for which it was collected, and for as long as required by applicable law.
This may include retaining certain customer, transaction, support, or accounting records for legal, tax, compliance, and dispute-resolution purposes.
11. Your Rights
Subject to applicable law, you may have the right to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- request restriction of processing
- object to certain processing
- withdraw consent where processing is based on consent
- request portability of your data where applicable
- lodge a complaint with the competent data protection authority
To exercise your rights, please contact us at [Support Email].
We may request reasonable information to verify your identity before responding to your request.
12. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure.
13. Third-Party Websites
Our website may contain links to third-party websites, embedded content, or third-party services.
We are not responsible for the privacy practices of those third parties. We encourage you to review their own privacy policies.
14. Children
Our website and products are not intended for children under 18 without parental or legal guardian supervision and approval.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most current version will always appear on this page, together with the updated date.
16. Contact
For any privacy-related question or request, please contact:
FREE WILL EXPERIENCE
75, Avenue Parmentier
75011 Paris
FRANCE
The hosting facilities for our Website, "Free Will Experience.com," are situated in the United States of America.
Our Website is hosted at Kajabi.
Changing your cookie settings:
Cookie preferences cannot be managed via our websites.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please tap on your browser's "how to delete my cookies."
The methods for managing your cookies vary by browser and version.
We reserve the right to amend this Privacy Policy and our Terms and Conditions at any time.
